“We’re working on finding the roles we
can play in keeping populations healthy, rather than just reacting to illness.
But this requires a very different infrastructure than we’ve got today.”

“One of the most difficult things about moving more care delivery outside the hospital will be effectively providing patients with access to information about
themselves and their conditions.”

“As elected leaders are trying to address immediate fiscal issues, too little attention is being paid to policy. There may be great dissatisfaction with the resulting, unintended consequences.”

“We have the opportunity to fix 99 percent of the dumb stuff we’ve done. We have the chance to do it right. If it were easy, I wouldn’t want to do it. I signed on for heavy lifting.”

“Getting credible information from one source is crucial for getting everyone
to a consensus point. If we don’t do
that, we’re going to be trying to lead
with no one behind us.”